Orders placed through credit card or any other online payment system have to go through a fraud status check, and once cleared by our payment processor will be processed further.

If the fraud status returns ‘failed’ the order is cancelled automatically.

Orders can be cancelled upon customer’s request any time before they are processed.

You can cancel items or orders that haven’t entered the processing phase. Conversely, once your order has shipped you will receive a confirmation email that includes tracking information. In this instance, our Exchange policy will apply.

Easy Life may cancel orders for any reasons which may include:
Stock unavailability, Technical errors, Declined payment by your authorized payment institution, or pricing imprecisions.